If the answer to your question is not listed, please contact our customer service .

Terms of Delivery

  • All orders placed on business days; (Monday to Friday) will be sent to the specified address within 24 hours.

  • Once you have placed an order, we will send you an email to confirm your order.

  • The delivery costs depend on the total weight and size of the goods, including the packaging. The delivery costs are shown before an order is finally placed.

  • Orders are delivered to the delivery address as stated in your account. Please note that it is not possible to deliver to PO box addresses.

Payment methods

  • Credit card. You can pay for your purchase (s) with your credit card. We accept Visa and MasterCard. You can enter your credit card information securely via our secure SSL procedure and we will ensure proper handling together with your credit card company. 

  • PayPal If you have a PayPal account, you can pay for your purchase (s) with your PayPal account. You can also choose this payment method if you do not have a PayPal account. You have your own PayPal account in a few steps.

  • iDEAL If you have an iDEAL account, you can pay for your purchase (s) with iDEAL. 

  • Bank transfer As soon as we have received your payment in our bank account, we will ship your order. Please state your order number on your bank transfer. Our bank details are:

Account Name: Industrial Merchandising Concepts (IMC) e.g., Houten, The Netherlands
IBAN: NL43 RABO 0107159740 BIC: RABONL2U
Bank address & nbsp ;: Rabobank, Utrecht, the Netherlands